On one hand, food delivery companies have made our fast-paced lives easier. This gives us the option to save time, and also order the desired food from our favorite restaurants. But sometimes even a mistake in food delivery becomes the cause of embarrassment on social media. Recently, a similar case came to light, where a woman in Delhi alleged that instead of ordering a veg meal, she got a non-veg meal.
Ordered palak paneer mixed chicken
While sharing the details of her order on ‘X’, Himanshi wrote – She had ordered Palak Paneer, Soya Peas, and Millet Pulao from Eatfit on Zomato. But instead of Palak Paneer, Zomato delivered them Chicken Palak. Delivery of chicken in the month of Sawan is completely unacceptable as he had ordered only vegetarian food.
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This incident has created an uproar on social media. People are giving their reactions fiercely and are strongly criticizing Zomato for this mistake. Eventually, Zomato and EatFit responded to Himanshi’s post and apologized. EatFit apologized for the inconvenience and requested Himanshi to share the order details and assured that appropriate action will be taken in this matter.
Zomato reacted
Zomato also gave its clarification on this matter. Responding to Himanshi’s post, he said – We can understand how much trouble this error must have caused you. We take dietary preferences seriously and never intend to be disrespectful. Please give us some time to investigate this matter. We will contact you soon with new updates.
Earlier also there was a piece of chicken in Paneer Biryani.
However, this is not the first time such an incident has happened. Earlier this year, a man from Pune had filed a complaint on ‘X’. In the post, the man had claimed that he found a piece of chicken in the paneer biryani he ordered from Zomato. He had placed this order from PK Biryani House, Karve Nagar, Pune. Also, he also mentioned that he had received a refund for it. However, he said that his sentiments were hurt by the incident as he is a vegetarian.