Ola Electric service crisis: Complaints rise to 80,000 per month, new team to handle backlog
The Bengaluru-based company was receiving nearly 80,000 complaints a month, and its service centers were struggling to keep up, according to two people familiar with the matter. On some days, the number of complaints would surge to 6,000-7,000 a day, leading to long delays, overwhelmed service staff and frustrated customers, they said. According to the