deepinder goyal

Zomato launches Nugget, in-house AI enabled customer support platform | All details here | Company Business News

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Food delivery giant Zomato has launched Nugget, an in-house artificial intelligence (AI) enabled customer support platform to scale up its food delivery, quick commerce vertical Blinkit, and supply-chain services platform Hyperpure, CEO Deepinder Goyal announced in a post on X. “Introducing Nugget—an AI-native, no-code customer support platform. Nugget helps businesses scale support effortlessly—highly customizable, low-cost, … Read more

What’s in a new name? A strategic shift or a cosmetic makeover?

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While the company has been using the name internally for two years, the public announcement and new logo suggest a desire to signal more than just a name change. “This isn’t just a name change; it is a mission statement. A reminder etched into our identity that we will endure — not because we are … Read more